FAQ

Yes, you will receive an email with tracking instructions when your product ships & you will also receive SMS to your mobile depending on the network.

We would be more than happy to process that refund for you. You can mail us at info@mazeacc.com about the issue you are facing with the product(s) with the images and send the product(s) back to us. No used/broken seal items will be accepted for a refund unless there is an issue with the opened product. Once the product is received back here, we will process a refund for you in the amount of the product(s). Shipping cost for sending & returning has to be borne by the customer and will not be refunded. All returns must be initiated within 7 days of delivery.

Please mail us immediately to info@mazeacc.com within 2 hours of placing the order if you need to change or cancel your order. Please be advised that some orders are shipped very soon after placement, it will not always be possible to make changes. After 2 hours of placing the order, orders cannot be cancelled.

We ensure to process your order as fast as possible. There are chances of delay depending upon our delivery partner, availability of the product & technical issues. The maximum time taken to deliver your order is 5-7 business days normally.

We will be happy to resolve your queries. The best way to reach us out is through email at info@mazeacc.com or you can also message us on Instagram and we will get in touch with you within 24 business hours.

No, as of now we only ship in India.

We try to release new accessories as soon as possible, keeping up with the latest trends and styles. Unfortunately, we cannot provide any launch dates in regards to the accessories of new devices being added to our website. We recommend checking our website on a regular basis to see if we have added your particular device. You can also contact us at our email info@mazeacc.com to know if we will be launching it anytime soon.

The instructions will be provided on the package.

1. Clean Device The surface that a Magic Skin sticks to should be clean.Wipe the device surfaces with a slightly damp cloth. Do not get water directly on your device & let it dry completely.

2. Examine Your Skin The thin sections easily stretch and/or break if you do not handle the Skin with care. Use caution, avoid stretching the Skin.

3. Apply Your Skin Start applying from the largest area of the Skin. Gradually peel back the backing paper exposing the adhesive side. Line it up over the top of your device as closely as possible. Carefully apply the Skin to the device making sure it lines up with all the button openings and curves on your device. If the Skin does not line up correctly, carefully peel it off and try again. To make this easier, you can use a credit card or other plastic card to help apply even pressure and avoid bubbles. When applying the Skin to curves or corners you can gently stretch the skin or you may blow hot air with a hair dryer to get a very tight fit.

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