Shipping Policy

HOW CAN YOU PLACE AN ORDER?
We ship all over India.
For delivery of products in India order from mazeacc.com. This policy is for Indian geo location only.

ARE THERE ANY SHIPPING CHARGES APPLICABLE ON MY ORDER?
Shipping is free for all prepaid orders above ₹599/-. A flat ₹50 charge is applied to all Prepaid orders below ₹599/-. ₹99 extra charges for all Cash on delivery orders. The amount is non refundable.

HOW DOES THE DELIVERY PROCESS WORK?
Once our system processes your order, each product is thoroughly inspected to ensure they are in a perfect condition. After they pass through the final round of quality check, they are packed and handed over to our trusted third-party delivery partners.

Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

HOW DO I CHECK THE STATUS OF MY ORDER?
Please tap on the “Track Order” section under the main menu of Website to check your order status. Or ask us at Support.

MY ORDER WILL BE SHIPPED IN MULTIPLE SHIPMENTS. WHAT DOES THIS MEAN?
Don’t worry! This is a completely normal situation. We make products made to order. If there are multiple products, we ship a product as and when it gets processed, not waiting for the whole consignment to be processed. Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you receive.

WHAT IS THE ESTIMATED DELIVERY TIME?
Estimated dispatch time of each product is written under the Shipping and Returns tab on the respective product page. Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is handling your order. You can track the status of your package 24 hours after your order is dispatched from our warehouse.